CANCELLATION AND RESCHEDULING POLICY

Cancellation and Rescheduling Policy
Cancellation and Rescheduling Policy

This Cancellation and Rescheduling Policy explains when a photoshoot can be canceled or rescheduled, what happens to the €50 deposit, and how to cancel or reschedule in My Photoshoot. It forms part of the Terms and Conditions.

Last updated: 21 October 2026

Rescheduling You can reschedule in My Photoshoot by choosing a new available time slot.

You can reschedule without extra cost within 24 hours of booking or at least 14 days before your photoshoot. Any amount already paid or covered by a gift card carries over.

If you reschedule later, a €50 payment is required to secure the new time slot. The original €50 deposit is nonrefundable, and the new €50 payment becomes the deposit for the rescheduled booking. Any remaining amount already paid or covered by a gift card carries over.

Weather Conditions
If I confirm that the weather makes the photoshoot impractical, you can reschedule without extra cost or move the photoshoot to a professional indoor venue. You arrange and pay for the venue.

Light rain is usually not a problem. A stylish umbrella can add a distinctly Dutch feel to the photos.

Late Arrival
If you are up to 30 minutes late, I will continue with the photoshoot for the remaining time. If you are more than 30 minutes late, the photoshoot is canceled and the €50 deposit is nonrefundable. Any amount above €50 is refunded.

Canceling
You can cancel your photoshoot with a full refund within 24 hours of booking or at least 30 days before it starts. If you cancel later, the €50 deposit is nonrefundable. Any amount above €50 is refunded.

How to Cancel You can cancel in My Photoshoot. Before you confirm, you see exactly how much is refunded. You receive a confirmation by email.

Refund
When you cancel in My Photoshoot, any refund due is processed automatically, and at the latest within 1 working day. How long the refund takes to arrive depends on the payment method used.

If a gift card was used, any refundable amount is returned to the payment method used to purchase the gift card, not to the gift card itself.

Changes
This policy may be updated from time to time. The version in effect when you make your booking applies to that booking. The date above shows when this page was last updated.