{"id":75944,"date":"2019-07-11T10:00:00","date_gmt":"2019-07-11T08:00:00","guid":{"rendered":"https:\/\/rudenko-photography.com\/?p=75944"},"modified":"2026-10-28T02:47:18","modified_gmt":"2026-10-28T01:47:18","slug":"congresdag-klantgerichtheid-movenpick","status":"publish","type":"post","link":"https:\/\/rudenko-photography.com\/nl\/congresdag-klantgerichtheid-movenpick\/","title":{"rendered":"Een congresdag over klantgerichtheid in het M\u00f6venpick"},"content":{"rendered":"<div class=\"rpb rpb-story\" data-label=\"VERHAAL | AMSTERDAM\"><figure class=\"rpb-lead rpb-col\"><img class=\"wp-image-75412 skip-lazy\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/keynote-speaker-checked-blazer-customer-centricity-stage.jpg\" width=\"1500\" height=\"1125\" alt=\"Keynotespreker in een geruit colbert praat met beide handen op het podium van de congresdag over klantgerichtheid\" sizes=\"(max-width: 767px) 100vw, 700px\" decoding=\"async\" fetchpriority=\"high\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/keynote-speaker-checked-blazer-customer-centricity-stage.jpg 1500w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/keynote-speaker-checked-blazer-customer-centricity-stage-500x375.jpg 500w\" \/><\/figure><p>Voor een congresdag over klantgerichtheid bracht het Customer Institute zijn Global Conference naar Amsterdam. Het congres hoorde bij de Customer Centricity World Series. Ik fotografeerde het van de lege zaal voor negenen tot de gesprekken in de pauzes.<\/p><p>Een vol programma in \u00e9\u00e9n zaal is echt werk voor <a href=\"https:\/\/rudenko-photography.com\/nl\/business-photographer-in-amsterdam\/\">mijn bedrijfsfotografie in Amsterdam<\/a>. Het podium telt, maar de gezichten aan tafel en de pauzes ertussen net zo goed.<\/p><div class=\"rpb-box rpb-card\"><dl><dt>Waar<\/dt><dd>M\u00f6venpick Hotel Amsterdam City Centre, aan het IJ<\/dd><dt>Wanneer<\/dt><dd>Een hele dag, vanaf 9.00 uur<\/dd><dt>Fotoshoot<\/dt><dd>Evenement fotoshoot<\/dd><dt>Licht<\/dt><dd>Daglicht door hoge ramen, warme lampen en spots<\/dd><\/dl><\/div><h2 id=\"het-m-venpick-op-de-congresdag\">Het M\u00f6venpick op de congresdag<\/h2><p>Aan het IJ, vlak naast het Bimhuis, staat het <a href=\"https:\/\/movenpick.accor.com\/en\/hotels\/amsterdam\/B4I7.html\" target=\"_blank\" rel=\"noopener\">M\u00f6venpick Hotel Amsterdam City Centre<\/a>. Ik begon buiten onder een strakblauwe lucht en ging daarna naar binnen, toen de zaal nog leeg was. Bij evenementen ben ik graag vroeg, want alleen in een lege zaal staat er niemand in de weg.<\/p><p>Op een scherm stond dat de livestream om negen uur zou beginnen. Ondertussen speelden geelgroene lichtvlekken over het plafond, en op elke ronde tafel stonden flessen water, notitieblokken en pennen klaar. Voor een organisator laten zulke rustige beelden de zaal zien zoals die bedoeld is.<\/p><div class=\"rpb-trio\"><figure><img class=\"wp-image-75422\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/movenpick-hotel-bimhuis-on-the-ij-blue-sky.jpg\" width=\"750\" height=\"1000\" alt=\"Het M\u00f6venpick Hotel Amsterdam City Centre en het Bimhuis aan het IJ onder een blauwe lucht, op de ochtend van de congresdag\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/movenpick-hotel-bimhuis-on-the-ij-blue-sky.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/movenpick-hotel-bimhuis-on-the-ij-blue-sky-375x500.jpg 375w\" \/><\/figure><figure><img class=\"wp-image-75414\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/empty-conference-room-round-tables-movenpick.jpg\" width=\"750\" height=\"1000\" alt=\"Lege congreszaal met ronde tafels, een sponsorwand en een scherm dat de livestream om negen uur aankondigt\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/empty-conference-room-round-tables-movenpick.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/empty-conference-room-round-tables-movenpick-375x500.jpg 375w\" \/><\/figure><figure><img class=\"wp-image-75418\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/water-bottles-glasses-notepad-round-table.jpg\" width=\"750\" height=\"1000\" alt=\"Glazen flessen water, omgekeerde glazen, pennen en een notitieblok met een wifikaartje klaar op een ronde witte tafel\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/water-bottles-glasses-notepad-round-table.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/water-bottles-glasses-notepad-round-table-375x500.jpg 375w\" \/><figcaption>Het M\u00f6venpick aan het IJ, en de zaal voor negen uur<\/figcaption><\/figure><\/div><h2 id=\"keynote-panel-en-interview\">Keynote, panel en interview<\/h2><p>De presentatrice leidde het programma vanaf het podium, met een tablet in haar handen en de sponsorwand achter zich. Daarna stond een spreker in een geruit colbert op het podium, pratend met beide handen. Met die foto begint dit verhaal. Het gouden logo en de warme spots gaven elke spreker dezelfde rustige achtergrond, dus ik kon me richten op handen en gezichten.<\/p><figure class=\"rpb-col\"><img class=\"wp-image-75428\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/host-pinstripe-dress-tablet-on-stage.jpg\" width=\"1200\" height=\"900\" alt=\"Presentatrice in een donkerblauwe jurk met krijtstreep en een witte blouse lacht op het podium met een tablet in haar handen\" sizes=\"auto, (max-width: 767px) 100vw, 700px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/host-pinstripe-dress-tablet-on-stage.jpg 1200w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/host-pinstripe-dress-tablet-on-stage-500x375.jpg 500w\" \/><\/figure><p>Ook namen drie vrouwen plaats in de fauteuils voor een panelgesprek. Tijdens een interview op het podium stak een spreker in een witte blazer haar hand hoog op. Naast haar hield de man in het witte overhemd de microfoon vast. Ondertussen gingen de vragen aan de tafels gewoon door.<\/p><div class=\"rpb-trio\"><figure><img class=\"wp-image-75420\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/panel-three-women-armchairs-stage.jpg\" width=\"750\" height=\"1000\" alt=\"Panel van drie vrouwen in grijze fauteuils op het podium, een van hen spreekt in de microfoon tijdens de congresdag\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/panel-three-women-armchairs-stage.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/panel-three-women-armchairs-stage-375x500.jpg 375w\" \/><\/figure><figure><img class=\"wp-image-75424\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/interview-on-stage-speaker-raising-hand.jpg\" width=\"750\" height=\"1000\" alt=\"Interview op het podium, een spreker in een witte blazer steekt haar hand hoog op terwijl de man naast haar de microfoon vasthoudt\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/interview-on-stage-speaker-raising-hand.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/interview-on-stage-speaker-raising-hand-375x500.jpg 375w\" \/><\/figure><figure><img class=\"wp-image-75434\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-black-blazer-smiling-round-table.jpg\" width=\"750\" height=\"1000\" alt=\"Deelnemer in een zwart colbert lacht aan een ronde tafel met een notitieboek voor zich, een camerastatief op de achtergrond\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-black-blazer-smiling-round-table.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-black-blazer-smiling-round-table-375x500.jpg 375w\" \/><\/figure><\/div><h2 id=\"ronde-tafels-in-het-m-venpick\">Ronde tafels in het M\u00f6venpick<\/h2><p>Tussen de presentaties door werkten de deelnemers aan ronde tafels, het hart van deze congresdag over klantgerichtheid. Juist daar werd het vaak het levendigst. Ronde tafels geven ook mooie beelden, omdat elk gezicht zich naar de spreker draait. Ik liep rustig van tafel naar tafel, zodat niemand voor de camera hoefde te stoppen.<\/p><figure class=\"rpb-col\"><img class=\"wp-image-75426\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegates-round-tables-conference-room-movenpick.jpg\" width=\"1500\" height=\"1125\" alt=\"Deelnemers in gesprek aan ronde tafels in de zaal van het M\u00f6venpick tijdens de congresdag, met gele lichtvlekken erboven\" sizes=\"auto, (max-width: 767px) 100vw, 700px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegates-round-tables-conference-room-movenpick.jpg 1500w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegates-round-tables-conference-room-movenpick-500x375.jpg 500w\" \/><figcaption>Ronde tafels in de congreszaal, onder gele lichtvlekken<\/figcaption><\/figure><p>Een deelnemer legde een idee uit met beide handen, terwijl een ander aan de overkant hardop lachte. Aan de zijkant hielden glazen potten met koekjes, spekjes en snoepjes iedereen op de been tot de volgende sessie.<\/p><div class=\"rpb-trio\"><figure><img class=\"wp-image-75430\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-explaining-idea-round-table.jpg\" width=\"750\" height=\"1000\" alt=\"Deelnemer met rood haar in een cr\u00e8me vest legt met beide handen een idee uit aan een ronde tafel, een man luistert op de voorgrond\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-explaining-idea-round-table.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-explaining-idea-round-table-375x500.jpg 375w\" \/><\/figure><figure><img class=\"wp-image-75440\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-grey-sweater-laughing-table.jpg\" width=\"750\" height=\"1000\" alt=\"Deelnemer in een grijze trui lacht aan een ronde tafel met glazen flessen water, een andere gast van achteren gezien\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-grey-sweater-laughing-table.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-grey-sweater-laughing-table-375x500.jpg 375w\" \/><\/figure><figure><img class=\"wp-image-75432\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/sweets-table-glass-jars-cookies-marshmallows.jpg\" width=\"750\" height=\"1000\" alt=\"Glazen potten met koekjes, spekjes en snoepjes op een snoeptafel tussen de sessies van de congresdag door\" sizes=\"auto, (max-width: 767px) 33vw, 293px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/sweets-table-glass-jars-cookies-marshmallows.jpg 750w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/sweets-table-glass-jars-cookies-marshmallows-375x500.jpg 375w\" \/><\/figure><\/div><h2 id=\"pauzes-op-de-congresdag\">Pauzes op de congresdag<\/h2><p>In de pauzes vulde de zaal zich met gesprekken, en een deelnemer schoot midden in een gesprek hardop in de lach. Zulke beelden laten zien hoe een dag echt voelde. Een goed verhaal over een congres heeft de pauzes net zo hard nodig als de keynotes.<\/p><figure class=\"rpb-col\"><img class=\"wp-image-75436\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-laughing-during-break-conference.jpg\" width=\"1500\" height=\"1125\" alt=\"Deelnemer in een wit overhemd schiet in de lach tijdens een pauze, met een vrouw op de rug gezien en ronde tafels erachter\" sizes=\"auto, (max-width: 767px) 100vw, 700px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-laughing-during-break-conference.jpg 1500w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/delegate-laughing-during-break-conference-500x375.jpg 500w\" \/><\/figure><p>In een rustiger moment maakte de presentatrice zelf een praatje, met het podium achter haar. Voor mij is dat het stille beeld waarmee een congresdag over klantgerichtheid eindigt.<\/p><figure class=\"rpb-col\"><img class=\"wp-image-75446\" src=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/host-smiling-in-conversation-after-session.jpg\" width=\"1500\" height=\"1125\" alt=\"Presentatrice in een jurk met krijtstreep lacht in gesprek na een sessie over klantgerichtheid, met het podium achter haar\" sizes=\"auto, (max-width: 767px) 100vw, 700px\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/host-smiling-in-conversation-after-session.jpg 1500w, https:\/\/media.rudenko-photography.com\/wp-content\/uploads\/2026\/10\/host-smiling-in-conversation-after-session-500x375.jpg 500w\" \/><\/figure><p>Dezelfde serie hield in dit hotel ook een avond met prijsuitreiking. Ook die fotografeerde ik: <a href=\"https:\/\/rudenko-photography.com\/nl\/gala-prijsuitreiking-movenpick\/\">het gala met prijsuitreiking in het M\u00f6venpick<\/a>.<\/p><p class=\"rpb-closing\">Zelf een congresdag organiseren? Ontdek hoe <a href=\"https:\/\/rudenko-photography.com\/nl\/business-photographer-in-amsterdam\/\">mijn bedrijfsfotografie in Amsterdam<\/a> werkt.<\/p><\/div>","protected":false},"excerpt":{"rendered":"Voor een congresdag over klantgerichtheid bracht het Customer Institute zijn Global Conference naar Amsterdam. Het congres hoorde bij de Customer Centricity World Series. Ik fotografeerde het van de lege zaal voor negenen tot de gesprekken in de pauzes.Een vol programma in \u00e9\u00e9n zaal is echt werk voor mijn bedrijfsfotografie in Amsterdam. Het podium telt, maar [&hellip;]","protected":false},"author":5,"featured_media":75412,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[229],"tags":[],"class_list":["post-75944","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-zakelijk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Congresdag over klantgerichtheid in het M\u00f6venpick - Rudenko Photography<\/title>\n<meta name=\"description\" content=\"Een congresdag over klantgerichtheid in het M\u00f6venpick aan het IJ: een keynote, een panel, een interview en ronde tafels. 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